Terms of Service

Last updated: 5 November 2026

These terms apply when you use the PharmacySkills website (pharmacyskills.com) and learning app (app.pharmacyskills.com), together called "the Service". By creating an account or using the Service you agree to them. If you do not agree, please do not use the Service.

1. About us

PharmacySkills is run by Champe Chilufya trading as PharmacySkills in the United Kingdom. You can contact us at support@pharmacyskills.com.

2. What PharmacySkills is, and is not

PharmacySkills provides revision material for the GPhC registration assessment: video and written lessons, quizzes, mock exams, flashcards, AI-assisted OSCE practice and related tools.

• PharmacySkills is an independent service. It is not run by, endorsed by or affiliated with the General Pharmaceutical Council (GPhC).
• Our content is for education only. It is not clinical advice and must not be used to make decisions about real patients. Always check current official sources such as the BNF, NICE CKS and local guidance in practice.
• We work hard to keep content accurate and current, but we cannot promise it is free of errors, and we do not guarantee that you will pass any exam.
• AI features can produce wrong or incomplete answers. Treat them as a practice partner, not an authority.

3. Your account

• You must be at least 16 and give accurate details when you sign up.
• Your account is personal to you. Do not share your login. You are responsible for activity on your account, so keep your password safe and tell us straight away if you think someone else has used it.

4. Plans, payments and free trials

• Some of the Service is free. Paid plans and credit packs are shown in the app with their price in pounds sterling, including any VAT that applies.
• Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time in the app or by emailing us, and you keep access until the end of the period you have paid for.
• If a plan includes a free trial, you will not be charged until the trial ends. Cancel before then if you do not want to continue.
• Credits are used for certain AI features. They have no cash value and cannot be transferred.
• We may change prices. Any change will apply from your next billing period, and we will tell you before it does so you can cancel if you wish.
• Payments are processed by Stripe. Refunds are covered by our Refund Policy.

5. Acceptable use

When using the Service you agree not to:

• copy, download in bulk, scrape, record, resell or share our lessons, questions or videos, except for your own personal study;
• share questions or answers in a way that helps others cheat in an assessment;
• try to break, overload or get around the security of the Service, or access parts of it you are not allowed to;
• misuse AI features, including trying to make them produce harmful or unlawful content;
• post anything unlawful, abusive or misleading in community features or support messages.

We may suspend or close accounts that break these rules. Where possible we will warn you first.

6. Our content

All content on the Service, including lessons, videos, questions, explanations, images and software, belongs to PharmacySkills or our licensors. We give you a personal, non-transferable licence to use it for your own study while your account is active. Content you create, such as your own notes, stays yours, and you allow us to store and process it to provide the Service.

7. Changes and availability

We keep improving the Service, so features and content may change. We aim to keep it available at all times but cannot promise it will never be interrupted, for example during maintenance.

8. Our liability to you

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. If you are a consumer, you also have legal rights under the Consumer Rights Act 2015 that these terms do not affect.

Otherwise, we are not responsible for losses that were not foreseeable, for business losses, or for any result of relying on our content in clinical practice. Our total liability to you is limited to the amount you have paid us in the 12 months before the claim.

9. Ending your account

You can close your account at any time by emailing support@pharmacyskills.com. We may close or suspend an account that breaks these terms. When an account closes, your licence to use paid content ends, and we handle your data as described in our Privacy Policy.

10. Changes to these terms

We may update these terms. We will change the date at the top and tell you about significant changes before they take effect. If you keep using the Service after that, the new terms apply.

11. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you may also bring a claim in your local courts.